Skip to content
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Michael Leib

Michael Leib

August 15, 2024

5  out of  5
rating by Michael Leib
"I recently made some changes in my policy because of my wife and I were looking to cut some costs across the board in our lives. Rachel met with me face to face for an early meeting. We discussed many topics. With her help, my family was able to trim our insurance cost without sacrifice of coverage. I then needed rental insurance in quick order for my daughter at college. A policy was quickly offered and when I called to implement the coverage another excellent representative at Herrington (Corey), seamlessly read the notes from Rachel and completed my request. Insurance is necessary but expensive. When I work with Herrington State Farm, I am treated like a friend not just like a client."
We responded:
"Hi Michael, thank you for sharing your experience with us! We are thrilled to hear that Rachel was able to help you obtain budget-friendly coverage. It's good to know that Corey could seamlessly continue where Rachel left off and make sure your daughter's rental insurance was quickly implemented. We take pride in treating our customers like friends, and it means a lot to us that you felt that way. We appreciate your feedback. – David"
Profile photo of Don Wierbinski

Don Wierbinski

August 14, 2024

5  out of  5
rating by Don Wierbinski
"The team at State Farm has always been great to work with, very responsive, friendly, knowledgeable, and professional. I've worked with Rachel for many years and have never been disappointed with the service & response that she provides! Highly recommend Dave Herrington's State Farm team!"
We responded:
"Thanks for the review, Don! Rachel is a rockstar member of our State Farm team here in Fayetteville, NY and I am glad she has been able to make assisting you with your insurance needs such a positive experience! - David"
Profile photo of Chelsea Curtis

Chelsea Curtis

August 7, 2024

5  out of  5
rating by Chelsea Curtis
"I recently had the pleasure of working with Corey and Rachel at State Farm, and I couldn't be more impressed. Both were incredibly helpful and friendly throughout the entire process. Their professionalism and genuine care made a significant difference, and their teamwork really stood out. Overall, it’s an amazing team that goes above and beyond to ensure a great customer experience. Highly recommended"
We responded:
"Thank you so much for your positive review, Chelsea! I am glad that you had a satisfactory experience with Rachel and Corey. We are very grateful to have them on our team. -Dave"
Profile photo of Nick Reid

Nick Reid

August 7, 2024

5  out of  5
rating by Nick Reid
"Great place for insurance"
We responded:
"Thank you, Nick, I am glad to think so! Insurance is what we do best. Thanks for the review. -Dave "
Profile photo of Deborah Pautler

Deborah Pautler

January 2, 2024

5  out of  5
rating by Deborah Pautler
"Rachel and the team are the ultimate reps, Always friendly and compassionate and professional. Been with them forever and would not switch!"
We responded:
"Hi Deborah, the David Herrington State Farm team appreciates your feedback and is delighted to hear you had a fantastic experience. At State Farm, our customers are our priority, and we are committed to providing excellent service. -David "
Profile photo of Jonathan Borden

Jonathan Borden

November 10, 2023

5  out of  5
rating by Jonathan Borden
"I was in quite an unnecessary pickle with a different company when it came to home insurance prior to calling State Farm. Spoke with Rachel and I was given very helpful information on what my options were to remedy my situation. She was very understanding of everything. After having what I needed to get done done! I knew right away I was calling Rachel back to conduct business. Some times bad situations are a blessing in disguise. I look forward to more business with Rachel and the rest of the team in the future!"
We responded:
"I want to express my sincere appreciation for taking the time to leave such a positive Google review. Your experience with State Farm and your kind words about Rachel truly brightened my day. I'm glad we could provide helpful information and solutions during what must have been a challenging situation with your previous home insurance company. It means a lot to know that our efforts were appreciated, and I'm honored that you chose to return for future business. I look forward to continuing to serve you and providing the best service possible. – David "
Profile photo of RJ Ravas

RJ Ravas

August 13, 2023

5  out of  5
rating by RJ Ravas
"Corey Herrington is the best insurance agent. Responsive, helpful, and compassionate. Highly recommend."
We responded:
"We're so grateful for your kind words and the 5-star review, RJ! We are delighted to hear that you received great customer service from Corey. He is a wonderful asset to the team, and I will pass on your gratitude to him. Thank you for choosing David Herrington State Farm for your insurance needs! – David "
Profile photo of John Fannetti

John Fannetti

February 28, 2023

5  out of  5
rating by John Fannetti
"I have had nothing but the very best experience using State Farm. Rachel and Corey are amazing and they make you feel like family. David will cover when the staffing is compromised which shows his dedication and commitment to his customers. They always have your back and are easy to work with. A++++ service and great prices."
We responded:
"Hey John, I’m glad our dedication to our Good Neighbors shows through! I’m also happy to hear that Corey and Rachel have been nothing short of amazing to work with! Thank you so much for your review! -David"
Profile photo of jim longden

jim longden

December 31, 2022

5  out of  5
rating by jim longden
"Very knowledgeable and helpful people"
We responded:
"Jim, thank you for the 5-star review. We appreciate your trust and confidence in the David Herrington State Farm team in Fayetteville, NY! – David "
Profile photo of Chad Tanovic

Chad Tanovic

November 4, 2022

1  out of  5
rating by Chad Tanovic
"I wanted to cancel my home owner's policy with this agency and sent them the requested acord form 3 days prior to the date of cancellation. They not only didn't cancel the policy, but charged me 2 more months."
We responded:
"Cihad, it looks like your auto policies were cancelled on September 26. We received a notice of cancellation for the auto policies but nothing came over for the Home. No worries, though. We can backdate the Home cancellation to that date and of course the money will be refunded to you. Enjoy this bonus weather and stay well"
Profile photo of Tito Cruz

Tito Cruz

September 10, 2022

4  out of  5
rating by Tito Cruz
"Home and auto"
We responded:
"Tito, have a great weekend!"
Profile photo of Jeff and Cathy Merrill

Jeff and Cathy Merrill

May 27, 2022

5  out of  5
rating by Jeff and Cathy Merrill
"I have been dealing with Corey through the quoting process for multiple auto, home and umbrella policies. I am not yet a customer so I can only comment on the early processes at this point. Corey has been awesome to deal with - responsive, transparent, knowledgeable and polite."
Profile photo of Michael Leib

Michael Leib

December 10, 2021

5  out of  5
rating by Michael Leib
"Herrington State Farm Agency (Dewitt/Fayetteville) has made my life easy many times. Whether it is Home or Auto services, the staff is very friendly and efficient when dealing with my personal concerns. Thank you State Farm"
We responded:
"Michael, thank you for the awesome review. We’re so happy to handle your auto and home insurance needs. Have a fantastic holiday season, we appreciate you!"
Profile photo of Nitish Khurana

Nitish Khurana

December 1, 2021

5  out of  5
rating by Nitish Khurana
"Best insurance company"
We responded:
"Nitish, happy Friday my man! We’re so happy to handle your auto insurance needs and your life insurance this spring. We appreciate you my friend"
Profile photo of Olivia Williams

Olivia Williams

July 1, 2021

5  out of  5
rating by Olivia Williams
"As a young adult I had never had experience dealing with an insurance claim. Working with Corey made everything seem easier. Extremely helpful, knowledgeable, and professional. Thanks Corey!"
We responded:
"Liv, you are a rockstar! Thanks so much for trusting us with your insurance needs. Have a great day! :)"
Profile photo of Michael “Mj” Leonelli

Michael “Mj” Leonelli

June 15, 2021

5  out of  5
rating by Michael “Mj” Leonelli
"I got a message from Corey about an inquiry I made when my prior auto carrier was being extremely difficult to work with, they were the carrier on another motorist who hit me. Corey was great about checking in (I couldn’t switch because my car was in the shop for months) before I could give him the business and has been great to work with since the start. Rachel at the office was amazing with following up on courses to make the rates cheaper (I was already saving over $200 a month). Swapping my renters policy was a breeze and so was adding coverage for my pup. Can’t thank the team enough, you won’t be disappointed!"
We responded:
"Michael, it was a pleasure working with and especially helping you through that difficult situation. Thank you so much for the great review and I’m very excited to handle your current and future insurance needs. P.S. the office visit for Nala is long overdue"
Profile photo of Carly O'Reilly

Carly O'Reilly

May 20, 2021

5  out of  5
rating by Carly O'Reilly
"I had an amazing experience here! The insurance agent was friendly and professional and answered any questions I had."
We responded:
"Thanks for the outstanding review , Carly B!We’re so happy to handle your auto insurance needs and so pumped for you becoming a homeowner. Have a great weekend -Cor"
Profile photo of Kaylee Ferguson

Kaylee Ferguson

May 14, 2021

5  out of  5
rating by Kaylee Ferguson
"Corey is great! He is very efficient, has great communication, and made the process of switching my renters and auto insurance so easy!"
We responded:
"Kaylee, thank you so much for the kind words! We are so happy to take care of your auto insurance and renters insurance needs. Congratulations on the stylin’ new ride :)"
Profile photo of Cathyann Schlick

Cathyann Schlick

April 30, 2021

5  out of  5
rating by Cathyann Schlick
"Corey at the office was very efficient, knowledgeable, professional and friendly. I am not easily impressed by many businesses or customer service, but if your looking for insurance....This is the place to be!! I switched and saved BIG!! Thanks Corey!"
We responded:
"Cathyann, thank you so much for the kind words! We are so thrilled to now handle both your home and auto insurance needs. Have a fantastic rest of your week :)"
Profile photo of john annesi

john annesi

April 20, 2021

5  out of  5
rating by john annesi
"I tell ya what. I have never been treated with such respect and grace. This business is the real deal and they actually care about what’s going on in your life. I would highly recommend them. I’m just blown away by the professionalism and the attention to detail they put in. This is an elite elite place to do business with."
We responded:
"Johnny! Thanks so much for the awesome review. Congratulations on the new home, we’re excited for you and can’t wait to handle any future auto and life insurance needs. Have a great week"
Profile photo of Carly Violante

Carly Violante

April 16, 2021

5  out of  5
rating by Carly Violante
"Corey was very informative and helped me through the process as I’ve never dealt with an insurance agent on my own. He made me feel very comfortable am I am happy with the results! Highly recommend, head in and ask for Corey!"
We responded:
"Carly, thank you so much for your review! We’re happy to handle your current and future insurance needs. Have a great birthday week"
Profile photo of Nick Budd

Nick Budd

March 24, 2021

5  out of  5
rating by Nick Budd
"Great price! Very professional and very friendly!"
We responded:
"Nick, thank you for the positive review! We’re thrilled to handle and take care of your auto insurance needs. We appreciate you !"
Profile photo of Jialei Shen

Jialei Shen

February 18, 2021

5  out of  5
rating by Jialei Shen
"Response quickly. Very nice and friendly agents."
We responded:
"Jialei, thank you so much for choosing us for your auto insurance needs. We appreciate you, have a fantastic rest of your week!"
Profile photo of Margaret Krasnov

Margaret Krasnov

February 11, 2021

5  out of  5
rating by Margaret Krasnov
"This is the absolute best Agents office. Rachel is extremely kind and helpful and has incredible patience with customers. Corey is fantastic and makes everything super simple. Best experience I've had with insurance ever. Very highly recommend."
We responded:
"Margaret, thank you for the great review. We are so happy to be here for all of your insurance needs. Have a fantastic rest of your week!"
Profile photo of Amanda Swank (amanda2161)

Amanda Swank (amanda2161)

January 26, 2021

5  out of  5
rating by Amanda Swank (amanda2161)
"Very professional, courteous and kind agents at this location. They are always friendly and help me out with all my insurance needs."
We responded:
"Amanda, thank you so much for the awesome review. It makes us happy to handle all of your current insurance needs, and we look forward to handling your future insurance needs as well :) have a fantastic rest of your week!"